A Complete Solution
In one customizable, easy-to-implement package, you can make your ecommerce site social in five different ways. Built specifically for retail, the Fluid solution keeps your visitor right where you want them—on your product pages.
Integrated Chat: Shoppers conduct a private chat session directly on your product page.
Integrated Facebook Functionality: Facebook functionality brought directly into your product detail pages. Consumers tap into their networks to view and publish opinions while they shop, from "like" to a full review.
Integrated SMS: Shoppers text message a link to the product with their personal message directly to any mobile phone.
Integrated Email: Shoppers email product detail and photos, complete with a personal message, to friends and family.
Integrated Social Network Sharing: Shoppers easily share a product to any of the most popular social networking sites, including Twitter, Digg, and MySpace.
Collaborative Ecommerce
Social media is rapidly changing consumer behavior—and with it shopper expectations for online interaction. Socialize gives your consumers seamless access to their vast social networks directly where and when they want it—at the point of consideration.
Purchase Validation: Connect shoppers with friends immediately at the point of decision, driving conversions.
Shared Discovery: Let shoppers send suggestions to each other in real time, increasing average order value.
Interacting with Friends: Give shoppers a means to interact increases time onsite and grows site traffic.
Fun: Despite ever-richer experiences, online shopping is still largely transactional. In contrast, Socialize makes shopping together fun.
Intuitive: Give your consumers a choice of five different ways to share their shopping experience-so they can choose to interact the way they want.
Social that Sells
With Socialize, you leverage consumers that are already on your site to increase visitors, page views, and transactions. Our customers have increased time onsite 147 percent and page views by 59 percent by using Socialize.
Boost Traffic: Because consumers that are already on your site are drawing friends and family into their shopping experience, you gain new visitors without CPC or media costs.
Increase Engagement: Enable an easy exchange of meaningful, personalized information and encourage exploration for the less urgent shopper.
Drive Higher Conversion and Order Value: By bringing friends and family into the site to find and share products together, consumers explore more products. By getting immediate purchase validation, they convert at higher rates.
Raise Brand Awareness: Leverage social marketing to enhance brand visibility and exposure, and mobilize content in a branded way.
Track Success and Influencers: Reporting tools enable retailers to track how visitors are using social and what social activities lead to conversion.
A Flexible, Highly Scalable Package
A fully hosted SaaS solution, Socialize delivers a new shopping paradigm without the need for retailers to make significant changes to their technical infrastructure. In fact, it's so easy to implement, it can be done on your own in an hour.
Rapid Implementation: Implementation of the standard version of Socialize takes under an hour.
Scalability and Reliability: Designed by Fluid to be used by major retailers in a highly seasonal business, Socialize was built with reliability in mind and is hosted on a scalable grid architecture designed for fault-tolerance that ensures no shopper disruption-ever.
Fully Customizable: Our entry level version offers a series of standard skins at no cost. Our premium version includes custom branding by the Fluid services team for seamless visual integration with your site.
Easy Measurement: It's easy to measure impact because the solution is designed for fast integration with your existing analytics package. Google Analytics integration is also included free with registration.